Claim Insurance

Claim management services

Rock Insurance Brokers provides efficient handling and processing of claims for clients to ensure prompt and fair settlement by: • Ensuring clear and unambiguous service level agreements (SLA’s), policy clauses and contract terms.

• Assisting with the preparation of claims documentation and policy document interpretations.

• Structured claims follow up.

• Participation in appointment of and liaising with the loss adjusters appointed to adjust claims.

• Claims negotiation and settlement.

• Preparation of briefs for arbitration and litigation support, if the need arises.